Design and Implementation of Airline Reservation and Ticketing System

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Abstract

Airline reservation and ticketing in a commercial airline company is a project work aimed at creating a system that will enable traveler’s book their flight by making bookings. As the world is turning into a global village with almost every aspect of human endeavor getting computerized, the aviation industry’s management is looking forward to making available their flight bookings online.

This project research involves designing and implementing airline bookings aimed at overcoming the undesirable problem associated with the manual system. Here, we design a computer program that will;

  • Replace the existing manual system.
  • Enable travelers to make flight bookings.

In this project, the implementation of the computerized system will be carried out using Php-Mysql.

CHAPTER ONE

INTRODUCTION

1.1 Background of the Study

Throughout commercial airline history, the timely movement of aircraft, passengers, and cargo has required even more timely information. This was never truer than today, where information has become an operational tool and a competitive weapon. The technological revolution and the information society have brought us a dazzling set of capabilities to capitalize on this information. But they have also brought us a bewildering array of options for services, costs, methods and products. Many managers find themselves faced with too much of a good thing and too many alternatives. But airline today means business.

Commerce and tourism are the engines of economic development in today’s world. In the Airline industry, Airlines, airports, and even governments are competing against each other for travel-related income. Staying in front means making investments in enhanced customer service tools, improved management awareness, quicker access to operational information, etc.

The technology and service options, and the need to make rapid, well-informed decisions, mean that many organizations are finding it increasingly difficult and expensive to find and retain staff to meet the demands. The effective use of the Airline Information System can help solve this problem.

Multi-database system for seat booking and ticketing is a very powerful integrated computer-based system for managing the technical operations activities of an airline or aircraft fleet operator. Large and small companies can use the system worldwide, operating many fixed and rotary-wing aircraft types.

The software designed will collect, store, and analyze information about seat booking and ticketing within the industry.

1.2 Statement of the Problem

As the aviation industry is expanding, a lot of airlines are coming up. The passengers need to book their flight tickets. The manual method of going to their local offices to book their flight ticket is becoming obsolete and tasking. Flight schedule information needs to be publicized to passengers. Hence the need for a wide range of publicity and enabling direct information passage to the centers.

1.3 Aims and Objectives of the Study

In developing an airline seat booking system, we will always keep in mind providing the users with the best usability, flexibility and security. Therefore, we need to make the user interface very flexible and understandable. Moreover, since the record updates are a database, we need to consider security issues so that flight booking information retrieval is not interrupted.

Design and Implementation of Airline Reservation and Ticketing System